Refund, Return & Cancellation Policy

Orders may be canceled for a full refund before printing begins. Once printing begins, cancellation is not guaranteed because the item is being made specifically for your order.

Correctly produced customized or made-to-order goods are not returnable solely because you changed your mind. Please review names, spelling, colors, sizes, and options carefully before checkout.

If an item is incorrect, defective, or arrives damaged, Look What I Made will make it right through replacement, repair, or refund as appropriate.

Contact support within 7 calendar days after delivery. Include your order number, a brief description of the issue, and photos when relevant. Do not send payment card numbers to Look What I Made — card payments are handled by Stripe, and approved refunds return to your original payment method.

Customers must receive return authorization before mailing anything back. A return address is provided privately after authorization. Do not mail items without that authorization.

Approved refunds go to the original payment method. Bank or card processing time after a refund is issued is outside Look What I Made's control.

Original shipping charges are generally not refundable unless Look What I Made made an error or the item arrived damaged.

Refunds never require you to provide card numbers directly to Look What I Made.

Nothing in this policy limits rights you may have under applicable law. If you have questions, visit Contact.